Terms and Condition
Terms & Condition

By using TibetAdvisor, you agree to be legally bound by these terms, which shall take effect immediately. TibetAdvisor provides tourism related service. We will try our best to build a perpetual and friendly relationship with all of our customers. This Web site is offered to you, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms and conditions.

We understand your loyalty to a service provider is directly correlated to the professionalism you receive. Many travel companies may meet your expectations. Tibet Enjoyable travel's goal is to exceed your expectations - every time.You will find that Tibet Enjoyable Travel is an organization of dedicated travel professionals committed to providing you the traveler and travel arranger-with the highest level of customer service. Finally, Tibet Enjoyable Travel believes in keeping its travelers informed of industry changes, trends, current security measures, and much more.

1. Alteration of Itinerary

Alterations to your itinerary before the booking are happily processed free of charge. Alterations after payment of the deposit will attract a fee of $25.00 per request. All expenses incurred by TibetAdvisor Nagchu in alteration of the booking are the responsibility of the customer. This includes all fees and charges levied by third parties such as cruise operators, airlines and hotels.

2. Travel Documentation

All clients must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. TibetAdvisor Nagchu accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.

3. Health Requirements

Clients should take into account all international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The client is solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited. Travelers to Tibet are required to provide a doctor's certificate stating that the he/she is fit to travel and his/her blood pressure and heart condition are normal. This is a necessary requirement because of the possible effects that the very high altitude may have on certain people.

4. Luggage Allowance

In accordance with regulations of the General Administration of Civil Aviation of China, the free baggage allowance within China is 20kg for the economy class, 30kg for the business class, and 40kg for the first class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within China specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft.

5. Insurance

TibetAdvisor Nagchu tour packages include China Life Tourist Accident/Casualty Insurance up to a maximum of $29,000 provided free of charge as part of our package. We still highly recommend that you purchase full coverage travel insurance from you country of origin. Insurance provided by TibetAdvisor Nagchu is not applicable where only hotel or China flight booking are purchased through TibetAdvisor Nagchu.

6. Complaints and Claims

If you are not satisfied with our service, you shall notify your local tour guide or your travel agent right away to avoid the potential similar problems from happening again during your trip.
For any complaint or claim for compensation, you can inform us by e-mail or fax within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. TibetAdvisor Nagchu shall not be liable for any claims made later than 15 days since the completion of you tour.

7. Communications

You can contact TibetAdvisor Nagchu via the web form from www.TibetAdvisor Nagchu, email, fax, or phone. If for any reason, you fail to receive any reply from TibetAdvisor Nagchu in regard of your tour status within 48 hours from the time you submitted the request for booking, modifying, or canceling a tour, please contact Chinabeijingtour customer service center at info@TibetAdvisor Nagchu or phone at 86-0891-6384692 immediately to ensure that we are able to deal with your enquiry under the terms of our Terms and Conditions.

8. Liability & Responsibility

TibetAdvisor Nagchu provides tour information and China tour bookings. TibetAdvisor Nagchu publishes travel information and services gathered from the selected quality hotels, air ticket agencies and tour companies & operators. TibetAdvisor Nagchu will not be responsible for errors, emissions or inaccuracies in information provided by third party providers.
TibetAdvisor Nagchu shall not be responsible for any wrongful or negligent or fraudulent, omissions, changes of itinerary, cancellation or the failure of any equipment operated by those suppliers or any other party not directly owned or controlled by TibetAdvisor Nagchu.
TibetAdvisor Nagchu shall not be liable for any loss, injury, or damage to person or property, alteration of itineraries or cancellation in part or in full, caused by climatic conditions, sea fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond TibetAdvisor Nagchu's control. Neither TibetAdvisor Nagchu nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes
TibetAdvisor Nagchu is not responsible for a client's failure to comply with customs regulations.
TibetAdvisor Nagchu is not responsible for the theft or loss of any customer's valuables or items of personal property due to the negligence of the customer.
TibetAdvisor Nagchu reserves the right to substitute hotels, flights, or cruise ships, to alter itineraries, or to cancel the tour prior to departure. If TibetAdvisor Nagchu has cancelled any tour prior to the commencement of the tour, TibetAdvisor Nagchu is liable for a full refund of the money received from the client.
Many of TibetAdvisor Nagchu tour packages include activities which require care and attention. Such activities include boarding and going ashore from boats, climbing hills and entering and exiting tombs and caves etc. You will receive help and advice from our representatives but all activities are undertaken at your own risk. TibetAdvisor Nagchu , its employees and agents cannot be responsible for any action or event that occurs after its said employees and agents have exercised their duty and taken the necessary care.
TibetAdvisor Nagchu reserves the right to modify or rescind the terms and conditions in whole, or in part at any time with or without notice.

9. Modification or Discontinuance of Service

TibetAdvisor Nagchu reserves the right to modify or discontinue service to clients who behave illegally or objectionably toward its employees and agents. Offensive behavior includes behavior which is obscene, racially offensive or of a sexual nature.