Payment & Refunds
How to Pay?

TibetAdvisor accepts four kinds of payment; we will send a detailed payment instruction to you upon receiving your travel plan request.

1. Credit Card (authorization letter by fax)

TibetAdvisor accepts credit card payment with authorization letter by fax. We accept Visa, MasterCard, American Express Card, etc. Fill your VALID credit card information in the credit card authorization form, and then fax it to us.

2. Wire Transfer (Regular Bank Transfer, TT transfer)

It's a convenient way to make the payment by wire transfer. Paying us by wire transfer is easy and quick. Your money can be wired to our bank account (Bank of China---Beijing Branch) from any bank. When you use this way, we can get your payment immediately.
BANK NAME: BANK OF CHINA TIBET BRANCH
BANK ADDRESS: NO 28 BANK LINKUO WEST ROAD LHASA
BANK SWIFT CODE NO: BKCHCNBJ900
NAME: DAI FENG
ACCOUNT NO.:6217 9079 000000 86362
ID NO.: 640221198508253913
TELEPHONE NUMBER:86+18889089998

3. Paypal (with or without a Paypal account)

TibetAdvisor also take Paypal as the most welcome payment method. Whatever if you do or don't have a Paypal account, you may pay us securely with Paypal. Paypal, a free, fast, easy, secure and globally accepted way, is definitely a worry-free payment method with TibetAdvisor.
Paypal Account: payment@tibetadvisor.com

4. Western Union Transfer

If there is Western Union Service in the area where you live, you can choose to send us deposit through Western Union. After you send us the money, please tell us the full name of the remitter, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union. Western Union is also fast, we can get your money in a couple of minutes after you send the money.
Western Union Reciever information:
Receiver’s First Name: Feng
Receiver’s Last Name: Dai
City: LHASA TIBET
Country: CHINA

Please send us the following information after transfering:
Remitter's First Name:
Remitter's Last Name:
Sum of Money:
Where you sent the money (i.e. City & Nation):
Money Transfer Control Number provided by Western Union:

5. Cash
You can also make the payment in cash (CNY preferred). Cash is an optional way of paying the deposit or balance. We have offices in Lhasa and local operators in major cities in China. You can either have your payment picked up at your hotel or go to our offices to make the payment in cash. Office addresses are upon request.

6. Company Bank Account
Travel Agency name : NORPEL LING TRAVEL SERVICE
Bank Name: BANK OF CHINA TIBET BRANCH
Bank Account: 138806787150
Swift code: BKCHCNBJ900
Address: LINKUO WEST ROAD7#LHASA TIBET

Cancellation and Refunds

If there is any reason to cancel your trip, you can submit a formal written request stating your cancellation. The refund of your trip will be calculated according to the date that we receive your formal written request. For any travel services that are not provided to the passenger, all payments will be returned in accordance with our cancellation policy. Within two weeks of us receiving your formal written request of your cancellation, an entire refund will be given except any necessary cancellation fees. The cancellation fees are calculated in the following manor:
(i) 30 days or more from the date of departure: $50 per person;
(ii) 30 to 15 days from the date of departure: $120 per person;
(iii) 14 to 7 days from the date of departure: 40% of the entire payment per person;
(iv) Within one week from the date of departure: 100% of the entire payment per person.

If the party wishes to substitute a traveler for another traveler, this will be treated as a cancellation and the previous fees are subject to apply. Once the trip has started, TibetAdvisor will no longer able to provide any refunds to the party for any reason.
Paypal is the easiest method for us to use to refund your travel fees. You can provide your Paypal email and then, we will set up the process to transfer funds to your account. If you do not have a Paypal account, it is very easy for you to register a new one at www.paypal.com.

If you select to have your credit card refunded, we will need you to provide us with: type of credit card (e.g. Visa, MasterCard), card number, issuing bank & its address, credit card holder's entire name as shown on the credit card, nationality, birth date and billing address of the card holder.